Effects of express lanes in the dynamics of supermarket teller service

Authors

  • Jaymar Soriano ⋅ PH National Institute of Physics, University of the Philippines Diliman
  • Johnrob Bantang ⋅ PH National Institute of Physics, University of the Philippines Diliman
  • May Lim ⋅ PH National Institute of Physics, University of the Philippines Diliman
  • Christopher Monterola ⋅ PH National Institute of Physics, University of the Philippines Diliman
  • Marisciel Palima ⋅ PH National Institute of Physics, University of the Philippines Diliman
  • Caesar Saloma ⋅ PH National Institute of Physics, University of the Philippines Diliman

Abstract

An investigation on the dynamics underlying an instance of First In-First Out (FIFO) queuing system — supermarket teller service, is presented. The efficiency of the system depends on the influx rate of costumers, the number of servers, and the average service rate. It is found out that the system could be under-, critically-, or over-utilized. The effect of introducing an express lane is also presented.

SPP 2003 Proceedings Cover

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Published

2003-10-22

Issue

2003: Proceedings of the 21st Samahang Pisika ng Pilipinas Physics Congress

Section

Poster Session PB

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How to Cite

[1]
“Effects of express lanes in the dynamics of supermarket teller service”, Proc. SPP, vol. 21, no. 1, p. SPP-2003-PB-03, Oct. 2003, Accessed: Apr. 09, 2026. [Online]. Available: https://proceedings.spp-online.org/article/view/SPP-2003-PB-03