Effects of express lanes in the dynamics of supermarket teller service

Authors

Jaymar Soriano ⋅ PH National Institute of Physics, University of the Philippines Diliman
Johnrob Bantang ⋅ PH National Institute of Physics, University of the Philippines Diliman
May Lim ⋅ PH National Institute of Physics, University of the Philippines Diliman
Christopher Monterola ⋅ PH National Institute of Physics, University of the Philippines Diliman
Marisciel Palima ⋅ PH National Institute of Physics, University of the Philippines Diliman
Caesar Saloma ⋅ PH National Institute of Physics, University of the Philippines Diliman

Abstract

An investigation on the dynamics underlying an instance of First In-First Out (FIFO) queuing system — supermarket teller service, is presented. The efficiency of the system depends on the influx rate of costumers, the number of servers, and the average service rate. It is found out that the system could be under-, critically-, or over-utilized. The effect of introducing an express lane is also presented.

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Issue

2003: Proceedings of the 21st Samahang Pisika ng Pilipinas Physics Congress

Creating essential bridges uniting physics, society and industry
22-25 October 2003, University of San Carlos, Cebu City

Article ID

SPP-2003-PB-03

Section

Poster Session PB

Published

2003-10-22

How to Cite

[1]

J Soriano, J Bantang, M Lim, C Monterola, M Palima, and C Saloma, Effects of express lanes in the dynamics of supermarket teller service, Proceedings of the Samahang Pisika ng Pilipinas 21, SPP-2003-PB-03 (2003). URL: https://proceedings.spp-online.org/article/view/SPP-2003-PB-03.